Terms & Conditions

Terms and Conditions

1. Introduction

This website is operated by Coffison Plumbing & Gas (“we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

These terms apply to all visitors, users and others who access the website.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.

You must not:

  • attempt to gain unauthorised access to the website or servers
  • introduce malicious software or harmful code
  • misuse contact forms or submit false information
  • interfere with the website’s operation or security

We reserve the right to restrict or terminate access where misuse is suspected.

3. Services & Information Disclaimer

The content on this website is provided for general information purposes only. While we aim to ensure accuracy, we do not guarantee that information is complete, current or free from errors.

Where services are described, the details are indicative only and may vary based on individual requirements.

Nothing on this website constitutes professional, legal, financial or technical advice unless explicitly stated.

4. Quotes, Bookings & Service Delivery

Where quotes, bookings or service requests are submitted:

  • submissions do not create a binding agreement
  • pricing may vary depending on scope and site conditions
  • timelines are estimates unless confirmed in writing
  • additional work outside agreed scope may incur additional charges

Booking Fee

A booking fee may be required to secure an appointment. This fee is redeemable against paid work that is quoted and accepted.

Promotions & Offers

Any advertised offers or promotions are limited to one per booking and cannot be combined with other offers unless stated otherwise.
Clients are responsible for providing accurate information necessary to deliver services.

5. Payments & Cancellations

Payment terms will be outlined in written agreements or invoices.

We reserve the right to suspend services for overdue accounts.

Cancellation policies may apply where bookings or scheduled services are involved. Any applicable cancellation fees will be communicated at the time of booking.

6. Intellectual Property

All website content including text, branding, graphics, layout and images is the property of Coffison Plumbing & Gas unless otherwise stated.

Content may not be copied, reproduced, distributed or used without prior written permission.

7. User Submissions

Any information submitted through forms, email or uploads must be accurate and lawful.

By submitting content, you grant us the right to use that content for the purpose of responding to enquiries or delivering services.

8. Third-Party Links

This website may include links to third-party websites. These are provided for convenience only.

We do not control or endorse third-party content and are not responsible for their practices or policies.

9. Limitation of Liability

To the maximum extent permitted by law, Coffison Plumbing & Gas is not liable for any direct, indirect or consequential loss or damage arising from:

  • use of this website
  • reliance on website content
  • service interruptions
  • third-party links or services

Nothing in these terms excludes rights or guarantees that cannot be excluded under applicable Australian consumer protection laws.

10. Warranties & Availability

We do not guarantee that the website will be uninterrupted, secure or error-free.
We may modify, suspend or discontinue any part of the website at any time without notice.

11. Privacy

We are committed to protecting your personal information. Details on how we collect, use and store personal data are outlined in our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates take effect once published on this page.
Continued use of the website indicates acceptance of any changes.

13. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes shall be subject to the jurisdiction of the courts in that location.

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance and provide insights into how visitors use the site.

2. How We Use Cookies

We use cookies to:

  • ensure the website functions correctly
  • improve user experience and performance
  • analyse website traffic and usage patterns
  • remember preferences and settings
  • support security and fraud prevention

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to operate properly. They enable core functions such as security, page navigation and form submissions.
The website cannot function properly without these cookies.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information such as:

  • pages visited
  • time spent on pages
  • traffic sources
  • user behaviour patterns

This data helps improve website performance and usability.

Functionality Cookies

These cookies allow the website to remember choices you make, such as preferences or previously entered information, to enhance your experience.

Third-Party Cookies

Some services we use may place cookies on your device, including:

  • analytics providers (such as Google Analytics)
  • embedded content providers (such as video platforms)
  • marketing or advertising platforms (if used)

These third parties manage their cookies according to their own privacy policies.

4. Managing Cookies

Most web browsers allow you to control or disable cookies through browser settings.

You can:

  • delete existing cookies
  • block all cookies
  • allow cookies from specific websites
  • receive alerts before cookies are stored

Please note that disabling cookies may affect website functionality.

5. Consent to Cookies

By continuing to use this website, you consent to the use of cookies as described in this policy, unless you disable them through your browser settings.

Where required by law, a cookie consent banner may be displayed to request your consent.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or website functionality.

7. Contact Us

If you have questions about our use of cookies, please contact:
Coffison Plumbing & Gas
admin@coffisonplumbing.com.au

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